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	<title>BT Viewpoint</title>
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	<copyright>Copyright  BT Global Services 2011 </copyright>
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	<itunes:subtitle>BT Viewpoint bringing you the latest insight into business communications, technology, outsourcing, cloud, SaaS, PaaS and more.</itunes:subtitle>
	<itunes:summary>Discover and discuss the latest insight into business communications, technology, outsourcing, cloud computing, SaaS, PaaS and more.</itunes:summary>
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	<itunes:author>BT Global Services</itunes:author>
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		<item>
		<title>Viewpoint spotlights security</title>
		<link>http://www.blog.bt.com/viewpoint/index.php/2012/05/16/security-2/</link>
		<comments>http://www.blog.bt.com/viewpoint/index.php/2012/05/16/security-2/#comments</comments>
		<pubDate>Wed, 16 May 2012 10:41:27 +0000</pubDate>
		<dc:creator>Zander Duncan</dc:creator>
				<category><![CDATA[Innovation]]></category>
		<category><![CDATA[IT Infrastructure]]></category>
		<category><![CDATA[Latest]]></category>
		<category><![CDATA[Network]]></category>
		<category><![CDATA[security]]></category>
		<category><![CDATA[Unified Communications]]></category>
		<category><![CDATA[bt assure]]></category>
		<category><![CDATA[cyber security]]></category>
		<category><![CDATA[innovation]]></category>
		<category><![CDATA[it. infrastructure]]></category>
		<category><![CDATA[networks]]></category>
		<category><![CDATA[unified communications]]></category>

		<guid isPermaLink="false">http://www.blog.bt.com/viewpoint/?p=9411</guid>
		<description><![CDATA[Security has always underpinned everything we do, but as security threats— both business and personal — multiply almost before our eyes it’s time to look at how best we can defend ourselves. So, over the next couple of weeks Viewpoint is taking an in-depth look at security. We’ve got so much to share with you [...]]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>IPv6 – it’s not an option</title>
		<link>http://www.blog.bt.com/viewpoint/index.php/2012/05/15/ipv6world/</link>
		<comments>http://www.blog.bt.com/viewpoint/index.php/2012/05/15/ipv6world/#comments</comments>
		<pubDate>Tue, 15 May 2012 13:24:57 +0000</pubDate>
		<dc:creator>Zander Duncan</dc:creator>
				<category><![CDATA[Events]]></category>
		<category><![CDATA[Innovation]]></category>
		<category><![CDATA[IT Infrastructure]]></category>
		<category><![CDATA[Latest]]></category>
		<category><![CDATA[Network]]></category>
		<category><![CDATA[bt connect]]></category>
		<category><![CDATA[innovation]]></category>
		<category><![CDATA[ipv6]]></category>
		<category><![CDATA[it. infrastructure]]></category>
		<category><![CDATA[network]]></category>

		<guid isPermaLink="false">http://www.blog.bt.com/viewpoint/?p=9381</guid>
		<description><![CDATA[IPv6 has always been ‘just around the corner’ but if organisations don’t start considering their options now they could be left out in the cold&#8230; The use of the internet is still growing. IPv4 addresses are running out. The momentum towards IPv6 is gaining pace. Now is the time to seriously start planning your IPv6 [...]]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Hot housing a high tech economy in Chile</title>
		<link>http://www.blog.bt.com/viewpoint/index.php/2012/05/14/chile/</link>
		<comments>http://www.blog.bt.com/viewpoint/index.php/2012/05/14/chile/#comments</comments>
		<pubDate>Mon, 14 May 2012 13:24:51 +0000</pubDate>
		<dc:creator>Zander Duncan</dc:creator>
				<category><![CDATA[Cutting Costs]]></category>
		<category><![CDATA[Data Centres]]></category>
		<category><![CDATA[Innovation]]></category>
		<category><![CDATA[IT Infrastructure]]></category>
		<category><![CDATA[Latest]]></category>
		<category><![CDATA[Supply Chain]]></category>
		<category><![CDATA[cutting costs]]></category>
		<category><![CDATA[infrastructure]]></category>
		<category><![CDATA[it. infrastructure]]></category>
		<category><![CDATA[supply chain]]></category>
		<category><![CDATA[technology]]></category>

		<guid isPermaLink="false">http://www.blog.bt.com/viewpoint/?p=9388</guid>
		<description><![CDATA[Chile is the door to the Latin American market. When multinationals want to launch a product or service in Latin America, they often test the market in Chile first. If it sells in Santiago, it will sell in Sao Paulo. What’s more, Chile ranks 39th out of 183 countries on the World Bank’s “Ease of [...]]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>BT Global Services positioned as a leader in three Magic Quadrants</title>
		<link>http://www.blog.bt.com/viewpoint/index.php/2012/05/11/gartnermagicquadrant/</link>
		<comments>http://www.blog.bt.com/viewpoint/index.php/2012/05/11/gartnermagicquadrant/#comments</comments>
		<pubDate>Fri, 11 May 2012 15:30:10 +0000</pubDate>
		<dc:creator>Zander Duncan</dc:creator>
				<category><![CDATA[Innovation]]></category>
		<category><![CDATA[IT Infrastructure]]></category>
		<category><![CDATA[Latest]]></category>
		<category><![CDATA[Network]]></category>
		<category><![CDATA[News]]></category>
		<category><![CDATA[bt connect]]></category>
		<category><![CDATA[gartner]]></category>
		<category><![CDATA[magic quadrant]]></category>

		<guid isPermaLink="false">http://www.blog.bt.com/viewpoint/?p=9234</guid>
		<description><![CDATA[We’re delighted to share with you that BT Global Services is now positioned by Gartner, Inc. in the Leaders Quadrant in three Magic Quadrants: Global Network Service Providers; Pan-European Network Service Providers; and Asia Pacific Network Service Providers*. This is based on Completeness of Vision and Ability to Execute and we are very proud of [...]]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Visualising The Future &#8211; New Techniques will revolutionise understanding and interpretation of ‘big data’</title>
		<link>http://www.blog.bt.com/viewpoint/index.php/2012/05/11/bigdata/</link>
		<comments>http://www.blog.bt.com/viewpoint/index.php/2012/05/11/bigdata/#comments</comments>
		<pubDate>Fri, 11 May 2012 13:56:53 +0000</pubDate>
		<dc:creator>Tom Regent</dc:creator>
				<category><![CDATA[Cloud Computing]]></category>
		<category><![CDATA[Guest Blog]]></category>
		<category><![CDATA[Innovation]]></category>
		<category><![CDATA[IT Infrastructure]]></category>
		<category><![CDATA[Latest]]></category>
		<category><![CDATA[Network]]></category>
		<category><![CDATA[banking and finance]]></category>
		<category><![CDATA[financial services]]></category>
		<category><![CDATA[guest blogger]]></category>
		<category><![CDATA[innovation]]></category>
		<category><![CDATA[it. infrastructure]]></category>
		<category><![CDATA[technology]]></category>

		<guid isPermaLink="false">http://www.blog.bt.com/viewpoint/?p=9255</guid>
		<description><![CDATA[The other week I spoke at TradeTech Europe, an important event for global financial and trading markets. One of the hot topics from the event and something that is (or should be) on everyone’s mind at the moment is ‘Big Data’. Big Data, big challenge I’m confident that trends around speed and proximity won’t change [...]]]></description>
		<wfw:commentRss>http://www.blog.bt.com/viewpoint/index.php/2012/05/11/bigdata/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Inside story &#8211; GeoServices</title>
		<link>http://www.blog.bt.com/viewpoint/index.php/2012/05/10/geoservices/</link>
		<comments>http://www.blog.bt.com/viewpoint/index.php/2012/05/10/geoservices/#comments</comments>
		<pubDate>Thu, 10 May 2012 15:57:43 +0000</pubDate>
		<dc:creator>Zander Duncan</dc:creator>
				<category><![CDATA[Cloud Computing]]></category>
		<category><![CDATA[Customer Relationship Management]]></category>
		<category><![CDATA[Customer Satisfaction]]></category>
		<category><![CDATA[Cutting Costs]]></category>
		<category><![CDATA[Innovation]]></category>
		<category><![CDATA[IT Infrastructure]]></category>
		<category><![CDATA[Latest]]></category>
		<category><![CDATA[Network]]></category>
		<category><![CDATA[security]]></category>
		<category><![CDATA[Unified Communications]]></category>
		<category><![CDATA[bt connect]]></category>
		<category><![CDATA[customer relationship management]]></category>
		<category><![CDATA[cutting costs]]></category>
		<category><![CDATA[innovation]]></category>
		<category><![CDATA[inside story]]></category>
		<category><![CDATA[it. infrastructure]]></category>
		<category><![CDATA[technology]]></category>
		<category><![CDATA[unified communications]]></category>

		<guid isPermaLink="false">http://www.blog.bt.com/viewpoint/?p=9358</guid>
		<description><![CDATA[In this episode of Inside Story we look at how BT transformed the global infrastructure of oil and gas services company Geoservices. With nearly five thousand employees in thirty four countries, Geoservices needs communication to keep employees connected, to support their business processes, and to enable them to analyse and process data on behalf of [...]]]></description>
		<wfw:commentRss>http://www.blog.bt.com/viewpoint/index.php/2012/05/10/geoservices/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Agile Working – Key to Scottish Water’s Vision</title>
		<link>http://www.blog.bt.com/viewpoint/index.php/2012/05/09/scotwater/</link>
		<comments>http://www.blog.bt.com/viewpoint/index.php/2012/05/09/scotwater/#comments</comments>
		<pubDate>Wed, 09 May 2012 15:10:14 +0000</pubDate>
		<dc:creator>SteveGillies</dc:creator>
				<category><![CDATA[Customer Relationship Management]]></category>
		<category><![CDATA[Customer Satisfaction]]></category>
		<category><![CDATA[Cutting Costs]]></category>
		<category><![CDATA[Flexible Working]]></category>
		<category><![CDATA[Guest Blog]]></category>
		<category><![CDATA[Innovation]]></category>
		<category><![CDATA[IT Infrastructure]]></category>
		<category><![CDATA[Latest]]></category>
		<category><![CDATA[Unified Communications]]></category>
		<category><![CDATA[cutting costs]]></category>
		<category><![CDATA[flexible working]]></category>
		<category><![CDATA[guest blogger]]></category>
		<category><![CDATA[innovation]]></category>
		<category><![CDATA[it. infrastructure]]></category>
		<category><![CDATA[unified communications]]></category>

		<guid isPermaLink="false">http://www.blog.bt.com/viewpoint/?p=9311</guid>
		<description><![CDATA[Agile Working can mean many things. Some view it as a way of reducing the demand on office space; others focus on reducing travel time or substituting expensive face to face meetings with on-line alternatives. All of these address the cash strapped times we live in but the most progressive organisations, the ones with grander [...]]]></description>
		<wfw:commentRss>http://www.blog.bt.com/viewpoint/index.php/2012/05/09/scotwater/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Take our IPv6 survey &amp; win an iPad!</title>
		<link>http://www.blog.bt.com/viewpoint/index.php/2012/05/09/ipv6survey/</link>
		<comments>http://www.blog.bt.com/viewpoint/index.php/2012/05/09/ipv6survey/#comments</comments>
		<pubDate>Wed, 09 May 2012 10:33:18 +0000</pubDate>
		<dc:creator>Zander Duncan</dc:creator>
				<category><![CDATA[Customer Relationship Management]]></category>
		<category><![CDATA[Customer Satisfaction]]></category>
		<category><![CDATA[Guest Blog]]></category>
		<category><![CDATA[IT Infrastructure]]></category>
		<category><![CDATA[Latest]]></category>
		<category><![CDATA[Network]]></category>
		<category><![CDATA[bt connect]]></category>
		<category><![CDATA[customer relationship management]]></category>
		<category><![CDATA[guest blogger]]></category>
		<category><![CDATA[ipv6]]></category>
		<category><![CDATA[it. infrastructure]]></category>
		<category><![CDATA[network]]></category>

		<guid isPermaLink="false">http://www.blog.bt.com/viewpoint/?p=9226</guid>
		<description><![CDATA[The 2012 edition of our IPv6 survey is now on-line! Breaking our former tri-ennial pattern, we&#8217;re now going annual, since IPv6 deployment has certainly heated up! We’re conducting the survey over the next couple of weeks until May 15. The survey should only take 5-10 minutes to complete and for your trouble, you can enter [...]]]></description>
		<wfw:commentRss>http://www.blog.bt.com/viewpoint/index.php/2012/05/09/ipv6survey/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Top five stories for April</title>
		<link>http://www.blog.bt.com/viewpoint/index.php/2012/05/08/5april/</link>
		<comments>http://www.blog.bt.com/viewpoint/index.php/2012/05/08/5april/#comments</comments>
		<pubDate>Tue, 08 May 2012 14:42:39 +0000</pubDate>
		<dc:creator>Zander Duncan</dc:creator>
				<category><![CDATA[Cloud Computing]]></category>
		<category><![CDATA[Flexible Working]]></category>
		<category><![CDATA[Innovation]]></category>
		<category><![CDATA[IT Infrastructure]]></category>
		<category><![CDATA[Latest]]></category>
		<category><![CDATA[Mobile]]></category>
		<category><![CDATA[Network]]></category>
		<category><![CDATA[News]]></category>
		<category><![CDATA[security]]></category>
		<category><![CDATA[Unified Communications]]></category>
		<category><![CDATA[bt connect]]></category>
		<category><![CDATA[cloud services]]></category>
		<category><![CDATA[cyber security]]></category>
		<category><![CDATA[financial services]]></category>
		<category><![CDATA[ipv6]]></category>
		<category><![CDATA[it. infrastructure]]></category>
		<category><![CDATA[network]]></category>

		<guid isPermaLink="false">http://www.blog.bt.com/viewpoint/?p=9285</guid>
		<description><![CDATA[April’s weather was cold, wet and gloomy, but Viewpoint was warm and shiny and ever-ready to perk you up with a bit of brisk thinking and vigorous debate. From submarine warfare to lightning-fast financial trades, from how your user feels about the web experience you give to essential IPv6 information (with a chance to mastermind [...]]]></description>
		<wfw:commentRss>http://www.blog.bt.com/viewpoint/index.php/2012/05/08/5april/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Still wary of the cloud?</title>
		<link>http://www.blog.bt.com/viewpoint/index.php/2012/05/08/wearyofcloud/</link>
		<comments>http://www.blog.bt.com/viewpoint/index.php/2012/05/08/wearyofcloud/#comments</comments>
		<pubDate>Tue, 08 May 2012 11:02:42 +0000</pubDate>
		<dc:creator>LauraWelch</dc:creator>
				<category><![CDATA[Cisco]]></category>
		<category><![CDATA[Cloud Computing]]></category>
		<category><![CDATA[Latest]]></category>
		<category><![CDATA[security]]></category>
		<category><![CDATA[cloud services]]></category>
		<category><![CDATA[Gordon Thompson]]></category>
		<category><![CDATA[infosec]]></category>

		<guid isPermaLink="false">http://www.blog.bt.com/viewpoint/?p=9273</guid>
		<description><![CDATA[In this episode of Viewpoint we talk to Gordon Thomson, Director of Security at Cisco in EMEA, at Infosec 2012 about the benefits of the cloud and why organisations are still wary of it.  To watch more footage from Infosec 2012, including an interview with Bruce Schneier, click here. &#160; &#160; &#160; &#160; &#160; &#160; &#160;]]></description>
		<wfw:commentRss>http://www.blog.bt.com/viewpoint/index.php/2012/05/08/wearyofcloud/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Data visualisation with Jeff Schmidt</title>
		<link>http://www.blog.bt.com/viewpoint/index.php/2012/05/07/jeffsch/</link>
		<comments>http://www.blog.bt.com/viewpoint/index.php/2012/05/07/jeffsch/#comments</comments>
		<pubDate>Mon, 07 May 2012 13:06:08 +0000</pubDate>
		<dc:creator>Zander Duncan</dc:creator>
				<category><![CDATA[Cloud Computing]]></category>
		<category><![CDATA[Data Centres]]></category>
		<category><![CDATA[Innovation]]></category>
		<category><![CDATA[IT Infrastructure]]></category>
		<category><![CDATA[Latest]]></category>
		<category><![CDATA[Mobile]]></category>
		<category><![CDATA[Network]]></category>
		<category><![CDATA[security]]></category>
		<category><![CDATA[bt assure]]></category>
		<category><![CDATA[infosec]]></category>
		<category><![CDATA[it. infrastructure]]></category>
		<category><![CDATA[network]]></category>
		<category><![CDATA[virtual data centres]]></category>
		<category><![CDATA[virtualisation]]></category>

		<guid isPermaLink="false">http://www.blog.bt.com/viewpoint/?p=9257</guid>
		<description><![CDATA[We talk to Jeff Schmidt, Global Head of BT&#8217;s Business Security, Continuity &#38; Governance practice, who give some pointers on how to find your way through the haystack of data so you can analyse and understand your strengths and weaknesses to help combat any potential data threats. &#160; &#160; &#160; &#160; &#160; For more interviews [...]]]></description>
		<wfw:commentRss>http://www.blog.bt.com/viewpoint/index.php/2012/05/07/jeffsch/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>UK Cyber Security Challenge: Nigel Harrison @Infosec 2012</title>
		<link>http://www.blog.bt.com/viewpoint/index.php/2012/05/04/cyberchallengeinfosec/</link>
		<comments>http://www.blog.bt.com/viewpoint/index.php/2012/05/04/cyberchallengeinfosec/#comments</comments>
		<pubDate>Fri, 04 May 2012 15:22:27 +0000</pubDate>
		<dc:creator>LauraWelch</dc:creator>
				<category><![CDATA[Events]]></category>
		<category><![CDATA[Latest]]></category>
		<category><![CDATA[security]]></category>
		<category><![CDATA[bt assure]]></category>
		<category><![CDATA[cyber security]]></category>
		<category><![CDATA[cybercrime]]></category>
		<category><![CDATA[infosec]]></category>
		<category><![CDATA[UK cyber security challenge]]></category>

		<guid isPermaLink="false">http://www.blog.bt.com/viewpoint/?p=9242</guid>
		<description><![CDATA[In this episode of Viewpoint, watch the replay of when I spoke to Nigel Harrison from the UK Cyber Security Challenge board, about how they&#8217;re helping to educate the UK industry about securing against cybercrime, as well as details of their new competition. &#160; &#160; &#160; For more detail about the &#8216;Can you talk security?&#8217; [...]]]></description>
		<wfw:commentRss>http://www.blog.bt.com/viewpoint/index.php/2012/05/04/cyberchallengeinfosec/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>The changing face of consumer banking (Infographic)</title>
		<link>http://www.blog.bt.com/viewpoint/index.php/2012/05/04/yougraph/</link>
		<comments>http://www.blog.bt.com/viewpoint/index.php/2012/05/04/yougraph/#comments</comments>
		<pubDate>Fri, 04 May 2012 13:40:42 +0000</pubDate>
		<dc:creator>Zander Duncan</dc:creator>
				<category><![CDATA[Customer Relationship Management]]></category>
		<category><![CDATA[Innovation]]></category>
		<category><![CDATA[IT Infrastructure]]></category>
		<category><![CDATA[Latest]]></category>
		<category><![CDATA[Mobile]]></category>
		<category><![CDATA[Network]]></category>
		<category><![CDATA[Unified Communications]]></category>
		<category><![CDATA[byod]]></category>
		<category><![CDATA[customer relationship management]]></category>
		<category><![CDATA[financial services]]></category>
		<category><![CDATA[it. infrastructure]]></category>
		<category><![CDATA[mobile communications]]></category>
		<category><![CDATA[network]]></category>
		<category><![CDATA[technology]]></category>

		<guid isPermaLink="false">http://www.blog.bt.com/viewpoint/?p=9150</guid>
		<description><![CDATA[&#160;]]></description>
		<wfw:commentRss>http://www.blog.bt.com/viewpoint/index.php/2012/05/04/yougraph/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Bruce Schneier on the ubiquitous presence of security challenges</title>
		<link>http://www.blog.bt.com/viewpoint/index.php/2012/05/03/bruceschneier-2/</link>
		<comments>http://www.blog.bt.com/viewpoint/index.php/2012/05/03/bruceschneier-2/#comments</comments>
		<pubDate>Thu, 03 May 2012 15:01:36 +0000</pubDate>
		<dc:creator>LauraWelch</dc:creator>
				<category><![CDATA[Events]]></category>
		<category><![CDATA[Latest]]></category>
		<category><![CDATA[security]]></category>
		<category><![CDATA[bruce schneier]]></category>
		<category><![CDATA[bt assure]]></category>
		<category><![CDATA[cyber crime]]></category>
		<category><![CDATA[infosec]]></category>

		<guid isPermaLink="false">http://www.blog.bt.com/viewpoint/?p=9182</guid>
		<description><![CDATA[In this episode of Viewpoint, we talk to Bruce Schneier, BT&#8217;s Chief Security Technology Officer, on why organisations need to be aware of the ubiquitous presence of security challenges. Look out for other replays that we&#8217;ll be adding to our Infosec 2012 playlist over the next few days. &#160; &#160; &#160; &#160; &#160;]]></description>
		<wfw:commentRss>http://www.blog.bt.com/viewpoint/index.php/2012/05/03/bruceschneier-2/feed/</wfw:commentRss>
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		<title>Working behind the scenes this summer</title>
		<link>http://www.blog.bt.com/viewpoint/index.php/2012/05/03/working2/</link>
		<comments>http://www.blog.bt.com/viewpoint/index.php/2012/05/03/working2/#comments</comments>
		<pubDate>Thu, 03 May 2012 11:47:20 +0000</pubDate>
		<dc:creator>Zander Duncan</dc:creator>
				<category><![CDATA[Events]]></category>
		<category><![CDATA[Guest Blog]]></category>
		<category><![CDATA[IT Infrastructure]]></category>
		<category><![CDATA[Latest]]></category>
		<category><![CDATA[london 2012]]></category>
		<category><![CDATA[Network]]></category>
		<category><![CDATA[2012 venue managers]]></category>
		<category><![CDATA[events]]></category>
		<category><![CDATA[guest blogger]]></category>
		<category><![CDATA[infrastructure]]></category>
		<category><![CDATA[it. infrastructure]]></category>
		<category><![CDATA[London 2012]]></category>
		<category><![CDATA[network]]></category>
		<category><![CDATA[technology]]></category>

		<guid isPermaLink="false">http://www.blog.bt.com/viewpoint/?p=9142</guid>
		<description><![CDATA[Venue managers for the BT London 2012 Delivery Programme take us behind the scenes. This time, Dave Barton talks about his involvement with the London 2012 Opening Ceremonies as the BT Venue Telecoms Manager for the London Olympic Stadium. Here’s part 2 of his blog…  (read part 1) Think about this: photographers pictures are instantly [...]]]></description>
		<wfw:commentRss>http://www.blog.bt.com/viewpoint/index.php/2012/05/03/working2/feed/</wfw:commentRss>
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		<title>Schneier&#8217;s final thoughts&#8230;</title>
		<link>http://www.blog.bt.com/viewpoint/index.php/2012/05/02/schneiersec/</link>
		<comments>http://www.blog.bt.com/viewpoint/index.php/2012/05/02/schneiersec/#comments</comments>
		<pubDate>Wed, 02 May 2012 14:05:46 +0000</pubDate>
		<dc:creator>Zander Duncan</dc:creator>
				<category><![CDATA[Guest Blog]]></category>
		<category><![CDATA[Innovation]]></category>
		<category><![CDATA[IT Infrastructure]]></category>
		<category><![CDATA[Latest]]></category>
		<category><![CDATA[Mobile]]></category>
		<category><![CDATA[Network]]></category>
		<category><![CDATA[security]]></category>
		<category><![CDATA[Unified Communications]]></category>
		<category><![CDATA[bruce schneier]]></category>
		<category><![CDATA[bt assure]]></category>
		<category><![CDATA[byod]]></category>
		<category><![CDATA[consumer]]></category>
		<category><![CDATA[guest blogger]]></category>
		<category><![CDATA[hacking]]></category>
		<category><![CDATA[infosec]]></category>
		<category><![CDATA[unified communications]]></category>

		<guid isPermaLink="false">http://www.blog.bt.com/viewpoint/?p=9084</guid>
		<description><![CDATA[Last week was the big InfoSec Europe conference in London. From what I saw, these were the new major themes on the show floor: Companies that deal with &#8220;Advanced Persistent Threat.&#8221; APT has been a buzzword for several years, but now companies are starting to take it seriously. A wide variety of vendors are claiming [...]]]></description>
		<wfw:commentRss>http://www.blog.bt.com/viewpoint/index.php/2012/05/02/schneiersec/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
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		<title>Ingredients coming together for global DNSSEC deployment &#8211; are you ready?</title>
		<link>http://www.blog.bt.com/viewpoint/index.php/2012/05/01/dnssec-2/</link>
		<comments>http://www.blog.bt.com/viewpoint/index.php/2012/05/01/dnssec-2/#comments</comments>
		<pubDate>Tue, 01 May 2012 15:47:35 +0000</pubDate>
		<dc:creator>TimRooney</dc:creator>
				<category><![CDATA[Guest Blog]]></category>
		<category><![CDATA[Innovation]]></category>
		<category><![CDATA[IT Infrastructure]]></category>
		<category><![CDATA[Latest]]></category>
		<category><![CDATA[Network]]></category>
		<category><![CDATA[bt connect]]></category>
		<category><![CDATA[guest blogger]]></category>
		<category><![CDATA[ipv6]]></category>
		<category><![CDATA[networks]]></category>

		<guid isPermaLink="false">http://www.blog.bt.com/viewpoint/?p=9017</guid>
		<description><![CDATA[It&#8217;s been a year since .com was signed, which was a major step forward towards Internet community support for DNSSEC implementation given that nearly 45% of all Internet domains fall within the .com branch. I was curious how other top level domains (TLDs) were doing in this regard so I checked out the ICANN Research [...]]]></description>
		<wfw:commentRss>http://www.blog.bt.com/viewpoint/index.php/2012/05/01/dnssec-2/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
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		<item>
		<title>Working behind the scenes this summer</title>
		<link>http://www.blog.bt.com/viewpoint/index.php/2012/05/01/venueman/</link>
		<comments>http://www.blog.bt.com/viewpoint/index.php/2012/05/01/venueman/#comments</comments>
		<pubDate>Tue, 01 May 2012 11:52:09 +0000</pubDate>
		<dc:creator>Zander Duncan</dc:creator>
				<category><![CDATA[Events]]></category>
		<category><![CDATA[Guest Blog]]></category>
		<category><![CDATA[Innovation]]></category>
		<category><![CDATA[IT Infrastructure]]></category>
		<category><![CDATA[Latest]]></category>
		<category><![CDATA[london 2012]]></category>
		<category><![CDATA[2012 venue managers]]></category>
		<category><![CDATA[guest blogger]]></category>
		<category><![CDATA[infrastructure]]></category>
		<category><![CDATA[innovation]]></category>
		<category><![CDATA[it. infrastructure]]></category>
		<category><![CDATA[London 2012]]></category>
		<category><![CDATA[technology]]></category>

		<guid isPermaLink="false">http://www.blog.bt.com/viewpoint/?p=9065</guid>
		<description><![CDATA[Venue managers for the BT London 2012 Delivery Programme take us behind the scenes. This time, Dave Barton talks about his involvement with the London 2012 Opening Ceremonies as the BT Venue Telecoms Manager for the London Olympic Stadium.   Part 1 London 2012 all started for me on 10 February 2006 in Torino, Italy [...]]]></description>
		<wfw:commentRss>http://www.blog.bt.com/viewpoint/index.php/2012/05/01/venueman/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
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		<item>
		<title>Flexible working is the future, and the future is now</title>
		<link>http://www.blog.bt.com/viewpoint/index.php/2012/04/30/flexifute/</link>
		<comments>http://www.blog.bt.com/viewpoint/index.php/2012/04/30/flexifute/#comments</comments>
		<pubDate>Mon, 30 Apr 2012 11:16:21 +0000</pubDate>
		<dc:creator>Emer Timmons</dc:creator>
				<category><![CDATA[Flexible Working]]></category>
		<category><![CDATA[Guest Blog]]></category>
		<category><![CDATA[IT Infrastructure]]></category>
		<category><![CDATA[Latest]]></category>
		<category><![CDATA[london 2012]]></category>
		<category><![CDATA[Unified Communications]]></category>
		<category><![CDATA[emer timmons]]></category>
		<category><![CDATA[flexible working]]></category>
		<category><![CDATA[guest blogger]]></category>
		<category><![CDATA[London 2012]]></category>
		<category><![CDATA[unified communications]]></category>

		<guid isPermaLink="false">http://www.blog.bt.com/viewpoint/?p=8975</guid>
		<description><![CDATA[It’s official: flexible working is better, and it’s here to stay. We’ve been saying it for ages and now the evidence is beginning to emerge. In February, O2 took the plunge and let its staff in Slough work from home for a day. Of 3,000 employees only 125 “mission critical” people stayed in the office, [...]]]></description>
		<wfw:commentRss>http://www.blog.bt.com/viewpoint/index.php/2012/04/30/flexifute/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
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		<item>
		<title>Autonomous cars</title>
		<link>http://www.blog.bt.com/viewpoint/index.php/2012/04/27/autocar/</link>
		<comments>http://www.blog.bt.com/viewpoint/index.php/2012/04/27/autocar/#comments</comments>
		<pubDate>Fri, 27 Apr 2012 15:18:16 +0000</pubDate>
		<dc:creator>SteveGillies</dc:creator>
				<category><![CDATA[Flexible Working]]></category>
		<category><![CDATA[Innovation]]></category>
		<category><![CDATA[Latest]]></category>
		<category><![CDATA[security]]></category>
		<category><![CDATA[flexible working]]></category>
		<category><![CDATA[guest blogger]]></category>
		<category><![CDATA[innovation]]></category>
		<category><![CDATA[steve gillies]]></category>
		<category><![CDATA[technology]]></category>

		<guid isPermaLink="false">http://www.blog.bt.com/viewpoint/?p=9036</guid>
		<description><![CDATA[One of the great advantages of being able to work from any location including your home is that you don’t need to start and end the day with a stress inducing, time consuming and energy sapping commute. That, however, is maybe all about to change. Autonomous driver-less cars are in still development prototype but as [...]]]></description>
		<wfw:commentRss>http://www.blog.bt.com/viewpoint/index.php/2012/04/27/autocar/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
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		<item>
		<title>Cybercrime is Big Business</title>
		<link>http://www.blog.bt.com/viewpoint/index.php/2012/04/26/cyberbus/</link>
		<comments>http://www.blog.bt.com/viewpoint/index.php/2012/04/26/cyberbus/#comments</comments>
		<pubDate>Thu, 26 Apr 2012 15:05:25 +0000</pubDate>
		<dc:creator>Zander Duncan</dc:creator>
				<category><![CDATA[IT Infrastructure]]></category>
		<category><![CDATA[Latest]]></category>
		<category><![CDATA[Network]]></category>
		<category><![CDATA[security]]></category>
		<category><![CDATA[bt assure]]></category>
		<category><![CDATA[cyber crime]]></category>
		<category><![CDATA[it. infrastructure]]></category>
		<category><![CDATA[network]]></category>

		<guid isPermaLink="false">http://www.blog.bt.com/viewpoint/?p=8991</guid>
		<description><![CDATA[Think you&#8217;re not at threat from cybercrime? Think again. Cybercrime is big business, with the 2011 Norton Cybercrime Report estimating the annual cost of cybercrime to the global economy at $338 billion, with 19 people falling victim to some form of online crime every second. &#160; &#160; &#160; &#160; By aligning both business and security [...]]]></description>
		<wfw:commentRss>http://www.blog.bt.com/viewpoint/index.php/2012/04/26/cyberbus/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
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		<item>
		<title>Feeling creative? Wits win prizes. Enter the competition here.</title>
		<link>http://www.blog.bt.com/viewpoint/index.php/2012/04/26/creative/</link>
		<comments>http://www.blog.bt.com/viewpoint/index.php/2012/04/26/creative/#comments</comments>
		<pubDate>Thu, 26 Apr 2012 12:23:17 +0000</pubDate>
		<dc:creator>Zander Duncan</dc:creator>
				<category><![CDATA[Events]]></category>
		<category><![CDATA[Innovation]]></category>
		<category><![CDATA[Latest]]></category>
		<category><![CDATA[security]]></category>
		<category><![CDATA[bt assure]]></category>
		<category><![CDATA[cyber crime]]></category>
		<category><![CDATA[events]]></category>

		<guid isPermaLink="false">http://www.blog.bt.com/viewpoint/?p=8977</guid>
		<description><![CDATA[Are you creative? Fancy seeing one of your ideas turned into a professional marketing campaign to defend against cybercrime? Excellent &#8211; then you need to watch this video. &#160; &#160; &#160; &#160; &#8216;Can you talk security&#8216; is a new competition from the Cyber Security Challenge UK run by BT with Get Safe Online. We want [...]]]></description>
		<wfw:commentRss>http://www.blog.bt.com/viewpoint/index.php/2012/04/26/creative/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
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		<item>
		<title>Rethink the Risk</title>
		<link>http://www.blog.bt.com/viewpoint/index.php/2012/04/25/assure/</link>
		<comments>http://www.blog.bt.com/viewpoint/index.php/2012/04/25/assure/#comments</comments>
		<pubDate>Wed, 25 Apr 2012 14:38:38 +0000</pubDate>
		<dc:creator>Toby Weir-Jones</dc:creator>
				<category><![CDATA[Customer Satisfaction]]></category>
		<category><![CDATA[Events]]></category>
		<category><![CDATA[Guest Blog]]></category>
		<category><![CDATA[Innovation]]></category>
		<category><![CDATA[IT Infrastructure]]></category>
		<category><![CDATA[Latest]]></category>
		<category><![CDATA[Network]]></category>
		<category><![CDATA[News]]></category>
		<category><![CDATA[security]]></category>
		<category><![CDATA[Unified Communications]]></category>
		<category><![CDATA[bt assure]]></category>
		<category><![CDATA[guest blogger]]></category>
		<category><![CDATA[it. infrastructure]]></category>
		<category><![CDATA[network]]></category>
		<category><![CDATA[technology]]></category>
		<category><![CDATA[unified communications]]></category>

		<guid isPermaLink="false">http://www.blog.bt.com/viewpoint/?p=8957</guid>
		<description><![CDATA[We’re surrounded by security risks — everywhere, all the time — but we never give most of them a second thought. We gladly hand over our credit cards to staff in stores and restaurants. We login to our online banking sites using ISPs all over the world. We install demo equipment from vendors on our [...]]]></description>
		<wfw:commentRss>http://www.blog.bt.com/viewpoint/index.php/2012/04/25/assure/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
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		<item>
		<title>DDOS: the attack that just keeps on giving</title>
		<link>http://www.blog.bt.com/viewpoint/index.php/2012/04/24/ddosatt/</link>
		<comments>http://www.blog.bt.com/viewpoint/index.php/2012/04/24/ddosatt/#comments</comments>
		<pubDate>Tue, 24 Apr 2012 13:10:09 +0000</pubDate>
		<dc:creator>Tara Savage</dc:creator>
				<category><![CDATA[Guest Blog]]></category>
		<category><![CDATA[IT Infrastructure]]></category>
		<category><![CDATA[Latest]]></category>
		<category><![CDATA[Network]]></category>
		<category><![CDATA[security]]></category>
		<category><![CDATA[bt assure]]></category>
		<category><![CDATA[DDOS]]></category>
		<category><![CDATA[it. infrastructure]]></category>
		<category><![CDATA[network]]></category>
		<category><![CDATA[technology]]></category>

		<guid isPermaLink="false">http://www.blog.bt.com/viewpoint/?p=8939</guid>
		<description><![CDATA[A DDOS attack floods your servers, or parts of your IT system, rendering their normal activities redundant. A typical example is that of a company web site that is brought down by a simulated flood of requests creating great inconvenience, reputational damage, and financial loss. From the perpetrators point of view, a Distributed Denial of [...]]]></description>
		<wfw:commentRss>http://www.blog.bt.com/viewpoint/index.php/2012/04/24/ddosatt/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
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		<item>
		<title>Could you be heading into a cloud ‘cul-de-sac’?</title>
		<link>http://www.blog.bt.com/viewpoint/index.php/2012/04/24/culdesac/</link>
		<comments>http://www.blog.bt.com/viewpoint/index.php/2012/04/24/culdesac/#comments</comments>
		<pubDate>Tue, 24 Apr 2012 10:29:42 +0000</pubDate>
		<dc:creator>John Gillam</dc:creator>
				<category><![CDATA[Cloud Computing]]></category>
		<category><![CDATA[Customer Relationship Management]]></category>
		<category><![CDATA[Guest Blog]]></category>
		<category><![CDATA[IT Infrastructure]]></category>
		<category><![CDATA[Latest]]></category>
		<category><![CDATA[cloud services]]></category>
		<category><![CDATA[customer relationship management]]></category>
		<category><![CDATA[guest blogger]]></category>
		<category><![CDATA[it. infrastructure]]></category>
		<category><![CDATA[technology]]></category>

		<guid isPermaLink="false">http://www.blog.bt.com/viewpoint/?p=8903</guid>
		<description><![CDATA[The UK Chancellor’s budget speech at the end of March gave us the usual good and bad news: More jobs are going to be created, but growth in Europe is likely to be slower than we would like; red tape for business is being reduced, but the growth forecast for 2013 has been revised down. [...]]]></description>
		<wfw:commentRss>http://www.blog.bt.com/viewpoint/index.php/2012/04/24/culdesac/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
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		<item>
		<title>This week&#8217;s Viewpoint twist</title>
		<link>http://www.blog.bt.com/viewpoint/index.php/2012/04/23/infotrade/</link>
		<comments>http://www.blog.bt.com/viewpoint/index.php/2012/04/23/infotrade/#comments</comments>
		<pubDate>Mon, 23 Apr 2012 16:39:57 +0000</pubDate>
		<dc:creator>Zander Duncan</dc:creator>
				<category><![CDATA[bt showcase]]></category>
		<category><![CDATA[Cloud Computing]]></category>
		<category><![CDATA[Events]]></category>
		<category><![CDATA[Innovation]]></category>
		<category><![CDATA[Inside Technology]]></category>
		<category><![CDATA[IT Infrastructure]]></category>
		<category><![CDATA[Latest]]></category>
		<category><![CDATA[Mobile]]></category>
		<category><![CDATA[Network]]></category>
		<category><![CDATA[security]]></category>
		<category><![CDATA[Supply Chain]]></category>
		<category><![CDATA[Unified Communications]]></category>
		<category><![CDATA[Virtual Data Centres]]></category>
		<category><![CDATA[bt assure]]></category>
		<category><![CDATA[infosec]]></category>
		<category><![CDATA[innovation]]></category>
		<category><![CDATA[it. infrastructure]]></category>
		<category><![CDATA[network]]></category>
		<category><![CDATA[technology]]></category>
		<category><![CDATA[tradetech]]></category>
		<category><![CDATA[unified communications]]></category>

		<guid isPermaLink="false">http://www.blog.bt.com/viewpoint/?p=8892</guid>
		<description><![CDATA[This week, Viewpoint will be taking a security twist in the wake of Infosec 2012, and we’ve got a lot of exciting news to share with you – competitions, prizes and what’s new in the world of IT security. So make sure you don’t miss out and check back to find out what’s hot. We [...]]]></description>
		<wfw:commentRss>http://www.blog.bt.com/viewpoint/index.php/2012/04/23/infotrade/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
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		<item>
		<title>IPv6 is no longer considered optional</title>
		<link>http://www.blog.bt.com/viewpoint/index.php/2012/04/23/ipv6ietf/</link>
		<comments>http://www.blog.bt.com/viewpoint/index.php/2012/04/23/ipv6ietf/#comments</comments>
		<pubDate>Mon, 23 Apr 2012 14:45:44 +0000</pubDate>
		<dc:creator>TimRooney</dc:creator>
				<category><![CDATA[Guest Blog]]></category>
		<category><![CDATA[IT Infrastructure]]></category>
		<category><![CDATA[Latest]]></category>
		<category><![CDATA[Network]]></category>
		<category><![CDATA[bt connect]]></category>
		<category><![CDATA[guest blogger]]></category>
		<category><![CDATA[ipv6]]></category>
		<category><![CDATA[it. infrastructure]]></category>
		<category><![CDATA[network]]></category>

		<guid isPermaLink="false">http://www.blog.bt.com/viewpoint/?p=8873</guid>
		<description><![CDATA[The Internet Engineering Task Force (IETF), which for all intents and purposes is the standards body of the Internet Protocol, has declared that &#8220;IPv6 is no longer considered optional.&#8221; In RFC 6540 officially published the other week as an Internet Best Current Practice, the IETF cites the impending depletion of IPv4 address space with the [...]]]></description>
		<wfw:commentRss>http://www.blog.bt.com/viewpoint/index.php/2012/04/23/ipv6ietf/feed/</wfw:commentRss>
		<slash:comments>23</slash:comments>
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		<item>
		<title>What do iPads, Kindles, a box at the O2 arena and the closing ceremony for London Live all have in common…?</title>
		<link>http://www.blog.bt.com/viewpoint/index.php/2012/04/20/infosec12/</link>
		<comments>http://www.blog.bt.com/viewpoint/index.php/2012/04/20/infosec12/#comments</comments>
		<pubDate>Fri, 20 Apr 2012 14:32:27 +0000</pubDate>
		<dc:creator>Zander Duncan</dc:creator>
				<category><![CDATA[Cloud Computing]]></category>
		<category><![CDATA[Contact Centres]]></category>
		<category><![CDATA[Innovation]]></category>
		<category><![CDATA[Inside Technology]]></category>
		<category><![CDATA[IT Infrastructure]]></category>
		<category><![CDATA[Latest]]></category>
		<category><![CDATA[Mobile]]></category>
		<category><![CDATA[Network]]></category>
		<category><![CDATA[News]]></category>
		<category><![CDATA[security]]></category>
		<category><![CDATA[Unified Communications]]></category>
		<category><![CDATA[Virtual Data Centres]]></category>
		<category><![CDATA[bruce schneier]]></category>
		<category><![CDATA[infosec]]></category>
		<category><![CDATA[it. infrastructure]]></category>
		<category><![CDATA[networks]]></category>
		<category><![CDATA[virtual data centres]]></category>
		<category><![CDATA[virtualisation]]></category>

		<guid isPermaLink="false">http://www.blog.bt.com/viewpoint/?p=8856</guid>
		<description><![CDATA[&#8230;you’ll have to read on to find out. In the past InfoSec has proved to be a valuable platform for all of those involved, and this year should be no different. With a focus on secure payments — including ensuring your organisation and its customers aren’t susceptible to fraud and malicious crime — there will [...]]]></description>
		<wfw:commentRss>http://www.blog.bt.com/viewpoint/index.php/2012/04/20/infosec12/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
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		<item>
		<title>An earthquake with a lesson in its wake</title>
		<link>http://www.blog.bt.com/viewpoint/index.php/2012/04/20/japan/</link>
		<comments>http://www.blog.bt.com/viewpoint/index.php/2012/04/20/japan/#comments</comments>
		<pubDate>Fri, 20 Apr 2012 10:22:29 +0000</pubDate>
		<dc:creator>Zander Duncan</dc:creator>
				<category><![CDATA[Innovation]]></category>
		<category><![CDATA[IT Infrastructure]]></category>
		<category><![CDATA[Latest]]></category>
		<category><![CDATA[infras]]></category>
		<category><![CDATA[infrastructure]]></category>
		<category><![CDATA[innovation]]></category>

		<guid isPermaLink="false">http://www.blog.bt.com/viewpoint/?p=8848</guid>
		<description><![CDATA[The recent scenes on TV last month of the Japanese nation getting to grips with the effects of the earthquake one year on from that tragic event are a chilling reminder that human activity hangs by a thin thread. Thanks to their seemingly infinite resourcefulness, the Japanese people are turning a national disaster into an [...]]]></description>
		<wfw:commentRss>http://www.blog.bt.com/viewpoint/index.php/2012/04/20/japan/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Inside Story: Occidental Hotels</title>
		<link>http://www.blog.bt.com/viewpoint/index.php/2012/04/19/occidental/</link>
		<comments>http://www.blog.bt.com/viewpoint/index.php/2012/04/19/occidental/#comments</comments>
		<pubDate>Thu, 19 Apr 2012 13:33:39 +0000</pubDate>
		<dc:creator>Zander Duncan</dc:creator>
				<category><![CDATA[Innovation]]></category>
		<category><![CDATA[Inside Technology]]></category>
		<category><![CDATA[IT Infrastructure]]></category>
		<category><![CDATA[Latest]]></category>
		<category><![CDATA[Mobile]]></category>
		<category><![CDATA[Network]]></category>
		<category><![CDATA[bt connect]]></category>
		<category><![CDATA[innovation]]></category>
		<category><![CDATA[inside story]]></category>
		<category><![CDATA[it. infrastructure]]></category>
		<category><![CDATA[mobile communications]]></category>
		<category><![CDATA[network]]></category>

		<guid isPermaLink="false">http://www.blog.bt.com/viewpoint/?p=8831</guid>
		<description><![CDATA[If you’ve ever moved your bank account or mobile phone from one provider to another, you’ll know how keen you are for everything to go smoothly, and to minimise the amount of time you’re without the service. Now imagine you’re responsible for your company’s IT network and you’re considering moving to a new network. You [...]]]></description>
		<wfw:commentRss>http://www.blog.bt.com/viewpoint/index.php/2012/04/19/occidental/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>It’s 100 days to go until London 2012!</title>
		<link>http://www.blog.bt.com/viewpoint/index.php/2012/04/18/100days/</link>
		<comments>http://www.blog.bt.com/viewpoint/index.php/2012/04/18/100days/#comments</comments>
		<pubDate>Wed, 18 Apr 2012 16:21:26 +0000</pubDate>
		<dc:creator>Zander Duncan</dc:creator>
				<category><![CDATA[Events]]></category>
		<category><![CDATA[Latest]]></category>
		<category><![CDATA[london 2012]]></category>
		<category><![CDATA[Offers]]></category>
		<category><![CDATA[customer service]]></category>
		<category><![CDATA[infrastructure]]></category>
		<category><![CDATA[it. infrastructure]]></category>
		<category><![CDATA[technology]]></category>

		<guid isPermaLink="false">http://www.blog.bt.com/viewpoint/?p=8799</guid>
		<description><![CDATA[&#160; Earlier this year our BT Viewpoint presenter Laura Welch interviewed Olympian and gold medallist Duncan Goodhew at Cisco Live asking him about his experience of the Games, and what he thinks about the Games coming to London. Watch the video below to find out more… &#160; &#160; &#160; &#160; Learn more about raising your [...]]]></description>
		<wfw:commentRss>http://www.blog.bt.com/viewpoint/index.php/2012/04/18/100days/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Bruce almighty</title>
		<link>http://www.blog.bt.com/viewpoint/index.php/2012/04/18/bruce/</link>
		<comments>http://www.blog.bt.com/viewpoint/index.php/2012/04/18/bruce/#comments</comments>
		<pubDate>Wed, 18 Apr 2012 12:01:13 +0000</pubDate>
		<dc:creator>Zander Duncan</dc:creator>
				<category><![CDATA[Cisco]]></category>
		<category><![CDATA[Cloud Computing]]></category>
		<category><![CDATA[Data Centres]]></category>
		<category><![CDATA[Events]]></category>
		<category><![CDATA[Innovation]]></category>
		<category><![CDATA[IT Infrastructure]]></category>
		<category><![CDATA[Latest]]></category>
		<category><![CDATA[Network]]></category>
		<category><![CDATA[security]]></category>
		<category><![CDATA[bruce schneier]]></category>
		<category><![CDATA[bt assure]]></category>
		<category><![CDATA[infosec]]></category>
		<category><![CDATA[talking technology]]></category>
		<category><![CDATA[virtual data centres]]></category>

		<guid isPermaLink="false">http://www.blog.bt.com/viewpoint/?p=8746</guid>
		<description><![CDATA[Bruce Schneier is one of the world’s leading voices on information and network security and is something of a celebrity in security circles. He’s one of a host of fantastic speakers gearing up to talk at the upcoming InfoSec 2012 event at Earls Court but even among them, Bruce stands out. He’ll also be discussing [...]]]></description>
		<wfw:commentRss>http://www.blog.bt.com/viewpoint/index.php/2012/04/18/bruce/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Social Technology needs a Social Approach</title>
		<link>http://www.blog.bt.com/viewpoint/index.php/2012/04/17/soctech/</link>
		<comments>http://www.blog.bt.com/viewpoint/index.php/2012/04/17/soctech/#comments</comments>
		<pubDate>Tue, 17 Apr 2012 16:20:57 +0000</pubDate>
		<dc:creator>Zander Duncan</dc:creator>
				<category><![CDATA[Innovation]]></category>
		<category><![CDATA[IT Infrastructure]]></category>
		<category><![CDATA[Latest]]></category>
		<category><![CDATA[Network]]></category>
		<category><![CDATA[Social Networking]]></category>
		<category><![CDATA[autonomous customer]]></category>
		<category><![CDATA[it. infrastructure]]></category>
		<category><![CDATA[networks]]></category>
		<category><![CDATA[social networking]]></category>
		<category><![CDATA[social technologies]]></category>

		<guid isPermaLink="false">http://www.blog.bt.com/viewpoint/?p=8774</guid>
		<description><![CDATA[2012 seems to be a big year for predictions. It is being predicted as the year when social technologies move from personal use to the corporate agenda. Various solution providers are lining up to take centre stage with either Cloud services or solutions deployable within the corporate network. I’m willing to stick my neck out [...]]]></description>
		<wfw:commentRss>http://www.blog.bt.com/viewpoint/index.php/2012/04/17/soctech/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Why Banking isn’t just about Banking Anymore</title>
		<link>http://www.blog.bt.com/viewpoint/index.php/2012/04/17/bankers/</link>
		<comments>http://www.blog.bt.com/viewpoint/index.php/2012/04/17/bankers/#comments</comments>
		<pubDate>Tue, 17 Apr 2012 15:21:23 +0000</pubDate>
		<dc:creator>Zander Duncan</dc:creator>
				<category><![CDATA[Customer Relationship Management]]></category>
		<category><![CDATA[Customer Satisfaction]]></category>
		<category><![CDATA[Innovation]]></category>
		<category><![CDATA[IT Infrastructure]]></category>
		<category><![CDATA[Latest]]></category>
		<category><![CDATA[Network]]></category>
		<category><![CDATA[security]]></category>
		<category><![CDATA[bt unified trading]]></category>
		<category><![CDATA[finance]]></category>
		<category><![CDATA[financial crisis]]></category>
		<category><![CDATA[financial services]]></category>
		<category><![CDATA[fraud]]></category>
		<category><![CDATA[tradetech]]></category>

		<guid isPermaLink="false">http://www.blog.bt.com/viewpoint/?p=8758</guid>
		<description><![CDATA[Not too long ago, banking was something abstract that Other People Did. We all needed a bank account and carried around plastic cards which enabled us to move money from one electronic container to another, we got statements in the mail, and we maybe had a degree of anxiety whenever we needed to ask the [...]]]></description>
		<wfw:commentRss>http://www.blog.bt.com/viewpoint/index.php/2012/04/17/bankers/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
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		<item>
		<title>Submarines and Cyber Defence</title>
		<link>http://www.blog.bt.com/viewpoint/index.php/2012/04/16/subs/</link>
		<comments>http://www.blog.bt.com/viewpoint/index.php/2012/04/16/subs/#comments</comments>
		<pubDate>Mon, 16 Apr 2012 12:34:45 +0000</pubDate>
		<dc:creator>Dr Robert Geneau Hercock</dc:creator>
				<category><![CDATA[Guest Blog]]></category>
		<category><![CDATA[IT Infrastructure]]></category>
		<category><![CDATA[Latest]]></category>
		<category><![CDATA[Network]]></category>
		<category><![CDATA[security]]></category>
		<category><![CDATA[bt assure]]></category>
		<category><![CDATA[cyber crime]]></category>
		<category><![CDATA[guest blogger]]></category>
		<category><![CDATA[infosec]]></category>
		<category><![CDATA[it. infrastructure]]></category>
		<category><![CDATA[talking technology]]></category>

		<guid isPermaLink="false">http://www.blog.bt.com/viewpoint/?p=8719</guid>
		<description><![CDATA[We recently witnessed a monumental achievement as James Cameron successfully dived to the bottom of the Mariana Trench in the Pacific ocean. This was a stunning display of advanced engineering and pure courage. Cameron has created an amazing submarine that can dive deeper than any manned submersible in use. Which brings us to the topic [...]]]></description>
		<wfw:commentRss>http://www.blog.bt.com/viewpoint/index.php/2012/04/16/subs/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Working behind the scenes this summer</title>
		<link>http://www.blog.bt.com/viewpoint/index.php/2012/04/13/working1/</link>
		<comments>http://www.blog.bt.com/viewpoint/index.php/2012/04/13/working1/#comments</comments>
		<pubDate>Fri, 13 Apr 2012 09:40:59 +0000</pubDate>
		<dc:creator>Ian Furey</dc:creator>
				<category><![CDATA[Broadband]]></category>
		<category><![CDATA[Events]]></category>
		<category><![CDATA[Guest Blog]]></category>
		<category><![CDATA[Innovation]]></category>
		<category><![CDATA[Inside Technology]]></category>
		<category><![CDATA[IT Infrastructure]]></category>
		<category><![CDATA[Latest]]></category>
		<category><![CDATA[london 2012]]></category>
		<category><![CDATA[Network]]></category>
		<category><![CDATA[2012 venue managers]]></category>
		<category><![CDATA[guest blogger]]></category>
		<category><![CDATA[it. infrastructure]]></category>
		<category><![CDATA[London 2012]]></category>
		<category><![CDATA[networks]]></category>
		<category><![CDATA[olympics]]></category>
		<category><![CDATA[technology]]></category>

		<guid isPermaLink="false">http://www.blog.bt.com/viewpoint/?p=8705</guid>
		<description><![CDATA[Venue managers for the BT London 2012 Delivery Programme take us behind the scenes. This time, Ian Furey talks about his involvement with Hyde Park, venue for the triathlon and marathon swim events. In my last blog post I explained how I came to be part of the team that’s helping to make London 2012 [...]]]></description>
		<wfw:commentRss>http://www.blog.bt.com/viewpoint/index.php/2012/04/13/working1/feed/</wfw:commentRss>
		<slash:comments>1</slash:comments>
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		<item>
		<title>Time to take the trust line?</title>
		<link>http://www.blog.bt.com/viewpoint/index.php/2012/04/12/trust-2/</link>
		<comments>http://www.blog.bt.com/viewpoint/index.php/2012/04/12/trust-2/#comments</comments>
		<pubDate>Thu, 12 Apr 2012 13:40:10 +0000</pubDate>
		<dc:creator>SteveGillies</dc:creator>
				<category><![CDATA[Cloud Computing]]></category>
		<category><![CDATA[Contact Centres]]></category>
		<category><![CDATA[Guest Blog]]></category>
		<category><![CDATA[Innovation]]></category>
		<category><![CDATA[IT Infrastructure]]></category>
		<category><![CDATA[Latest]]></category>
		<category><![CDATA[Network]]></category>
		<category><![CDATA[security]]></category>
		<category><![CDATA[Social Networking]]></category>
		<category><![CDATA[Unified Communications]]></category>
		<category><![CDATA[cloud services]]></category>
		<category><![CDATA[innovation]]></category>
		<category><![CDATA[it management]]></category>
		<category><![CDATA[it. infrastructure]]></category>
		<category><![CDATA[social networking]]></category>
		<category><![CDATA[technology]]></category>
		<category><![CDATA[unified communications]]></category>

		<guid isPermaLink="false">http://www.blog.bt.com/viewpoint/?p=8691</guid>
		<description><![CDATA[Not only are employees increasingly using their own devices for work – smartphones, tablet computers, laptops – they are also increasingly using their own applications too. A survey of 900 information workers by US firm Intuit Inc found that one half of workers turn to online databases, web-based productivity apps, instant messaging platforms, video chat [...]]]></description>
		<wfw:commentRss>http://www.blog.bt.com/viewpoint/index.php/2012/04/12/trust-2/feed/</wfw:commentRss>
		<slash:comments>1</slash:comments>
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		<item>
		<title>Bruce Schneier on the mic: InfoSec 2012</title>
		<link>http://www.blog.bt.com/viewpoint/index.php/2012/04/11/infosec1/</link>
		<comments>http://www.blog.bt.com/viewpoint/index.php/2012/04/11/infosec1/#comments</comments>
		<pubDate>Wed, 11 Apr 2012 13:13:03 +0000</pubDate>
		<dc:creator>Zander Duncan</dc:creator>
				<category><![CDATA[Events]]></category>
		<category><![CDATA[IT Infrastructure]]></category>
		<category><![CDATA[Latest]]></category>
		<category><![CDATA[security]]></category>
		<category><![CDATA[bruce schneier]]></category>
		<category><![CDATA[bt assure]]></category>
		<category><![CDATA[events]]></category>
		<category><![CDATA[infosec]]></category>
		<category><![CDATA[technology]]></category>

		<guid isPermaLink="false">http://www.blog.bt.com/viewpoint/?p=8627</guid>
		<description><![CDATA[In two weeks Earls Court will once again play host to InfoSec — Europe’s leading information security event. The event will thrust the latest developments from the world of network and business security into the spotlight, with a glut of experts giving their knowledge to expectant attendees. It offers a fantastic opportunity for people concerned [...]]]></description>
		<wfw:commentRss>http://www.blog.bt.com/viewpoint/index.php/2012/04/11/infosec1/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
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		<item>
		<title>Money makes the world go cloud</title>
		<link>http://www.blog.bt.com/viewpoint/index.php/2012/04/10/money/</link>
		<comments>http://www.blog.bt.com/viewpoint/index.php/2012/04/10/money/#comments</comments>
		<pubDate>Tue, 10 Apr 2012 15:46:42 +0000</pubDate>
		<dc:creator>Zander Duncan</dc:creator>
				<category><![CDATA[Cloud Computing]]></category>
		<category><![CDATA[Innovation]]></category>
		<category><![CDATA[IT Infrastructure]]></category>
		<category><![CDATA[Latest]]></category>
		<category><![CDATA[Network]]></category>
		<category><![CDATA[banking and finance]]></category>
		<category><![CDATA[bt]]></category>
		<category><![CDATA[cloud services]]></category>
		<category><![CDATA[financial services]]></category>
		<category><![CDATA[network]]></category>

		<guid isPermaLink="false">http://www.blog.bt.com/viewpoint/?p=8555</guid>
		<description><![CDATA[Pointing out that the financial markets are competitive places is an understatement to say the least. Whatever your thoughts about the powerful companies that control the world’s money, control it they do, and it’s important that they can do it well. Thanks to specialist algorithms, trades can now be made in millions and billionths of [...]]]></description>
		<wfw:commentRss>http://www.blog.bt.com/viewpoint/index.php/2012/04/10/money/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>New Era New Skills&#8230;</title>
		<link>http://www.blog.bt.com/viewpoint/index.php/2012/04/10/skills/</link>
		<comments>http://www.blog.bt.com/viewpoint/index.php/2012/04/10/skills/#comments</comments>
		<pubDate>Tue, 10 Apr 2012 14:20:53 +0000</pubDate>
		<dc:creator>Mary Keightley</dc:creator>
				<category><![CDATA[Conferencing]]></category>
		<category><![CDATA[Guest Blog]]></category>
		<category><![CDATA[Innovation]]></category>
		<category><![CDATA[IT Infrastructure]]></category>
		<category><![CDATA[Latest]]></category>
		<category><![CDATA[Social Networking]]></category>
		<category><![CDATA[Unified Communications]]></category>
		<category><![CDATA[guest blogger]]></category>
		<category><![CDATA[social networking]]></category>
		<category><![CDATA[technology]]></category>
		<category><![CDATA[unified communications]]></category>

		<guid isPermaLink="false">http://www.blog.bt.com/viewpoint/?p=8584</guid>
		<description><![CDATA[Globalisation and advances in IT have ensured that everything is faster and cheaper. Everything is changing and for many this is either a huge threat or a huge opportunity. Change is fast and relentless and one thing is certain, the status quo is no longer an option. Every business and every individual will need to [...]]]></description>
		<wfw:commentRss>http://www.blog.bt.com/viewpoint/index.php/2012/04/10/skills/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
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		<item>
		<title>UK: the leader in multichannel retailing?</title>
		<link>http://www.blog.bt.com/viewpoint/index.php/2012/04/09/retailing/</link>
		<comments>http://www.blog.bt.com/viewpoint/index.php/2012/04/09/retailing/#comments</comments>
		<pubDate>Mon, 09 Apr 2012 12:07:39 +0000</pubDate>
		<dc:creator>JJ Van Oosten</dc:creator>
				<category><![CDATA[Guest Blog]]></category>
		<category><![CDATA[Innovation]]></category>
		<category><![CDATA[IT Infrastructure]]></category>
		<category><![CDATA[Latest]]></category>
		<category><![CDATA[Network]]></category>
		<category><![CDATA[retail]]></category>
		<category><![CDATA[guest blogger]]></category>
		<category><![CDATA[managed broadband]]></category>
		<category><![CDATA[unified communications]]></category>

		<guid isPermaLink="false">http://www.blog.bt.com/viewpoint/?p=8502</guid>
		<description><![CDATA[I had the privilege last month to spend half a day with some really great and prominent figures of the retail, technology, not for profit and academic worlds. What excited me the most was what we covered: the unique pace at which UK retailers are transforming themselves right now to reap the benefits brought by the Internet. [...]]]></description>
		<wfw:commentRss>http://www.blog.bt.com/viewpoint/index.php/2012/04/09/retailing/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
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		<item>
		<title>Protect your network; protect your business [INFOGRAPHIC]</title>
		<link>http://www.blog.bt.com/viewpoint/index.php/2012/04/06/connectinfographic/</link>
		<comments>http://www.blog.bt.com/viewpoint/index.php/2012/04/06/connectinfographic/#comments</comments>
		<pubDate>Fri, 06 Apr 2012 12:00:28 +0000</pubDate>
		<dc:creator>DanielBooth</dc:creator>
				<category><![CDATA[Innovation]]></category>
		<category><![CDATA[Inside Technology]]></category>
		<category><![CDATA[IT Infrastructure]]></category>
		<category><![CDATA[Latest]]></category>
		<category><![CDATA[Network]]></category>
		<category><![CDATA[bt connect]]></category>
		<category><![CDATA[cutting costs]]></category>
		<category><![CDATA[cyber crime]]></category>
		<category><![CDATA[infrastructure]]></category>
		<category><![CDATA[innovation]]></category>
		<category><![CDATA[technology]]></category>

		<guid isPermaLink="false">http://www.blog.bt.com/viewpoint/?p=8570</guid>
		<description><![CDATA[]]></description>
		<wfw:commentRss>http://www.blog.bt.com/viewpoint/index.php/2012/04/06/connectinfographic/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Top 5 stories for March</title>
		<link>http://www.blog.bt.com/viewpoint/index.php/2012/04/05/t5march1/</link>
		<comments>http://www.blog.bt.com/viewpoint/index.php/2012/04/05/t5march1/#comments</comments>
		<pubDate>Thu, 05 Apr 2012 13:21:54 +0000</pubDate>
		<dc:creator>Zander Duncan</dc:creator>
				<category><![CDATA[Cloud Computing]]></category>
		<category><![CDATA[Guest Blog]]></category>
		<category><![CDATA[IT Infrastructure]]></category>
		<category><![CDATA[Latest]]></category>
		<category><![CDATA[Network]]></category>
		<category><![CDATA[retail]]></category>
		<category><![CDATA[financial services]]></category>
		<category><![CDATA[most popular]]></category>
		<category><![CDATA[network]]></category>
		<category><![CDATA[niqi]]></category>
		<category><![CDATA[technology]]></category>

		<guid isPermaLink="false">http://www.blog.bt.com/viewpoint/?p=8481</guid>
		<description><![CDATA[In a wonderfully high-tech March we saw pole dancing robots and the introduction of Viewpoint’s answer to Johnny 5: the lovely — and impeccably well informed — NIQI. Viewpoint continues to be an exciting place to be, and as our readership carries on growing we’re as committed as ever to bringing you the latest developments [...]]]></description>
		<wfw:commentRss>http://www.blog.bt.com/viewpoint/index.php/2012/04/05/t5march1/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
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		<item>
		<title>Introverting the Workplace: Why Extroverts Shouldn’t Rule the Roost!</title>
		<link>http://www.blog.bt.com/viewpoint/index.php/2012/04/05/introverting/</link>
		<comments>http://www.blog.bt.com/viewpoint/index.php/2012/04/05/introverting/#comments</comments>
		<pubDate>Thu, 05 Apr 2012 09:51:09 +0000</pubDate>
		<dc:creator>NicolaMillard</dc:creator>
				<category><![CDATA[Flexible Working]]></category>
		<category><![CDATA[Guest Blog]]></category>
		<category><![CDATA[Innovation]]></category>
		<category><![CDATA[IT Infrastructure]]></category>
		<category><![CDATA[Latest]]></category>
		<category><![CDATA[Unified Communications]]></category>
		<category><![CDATA[dr nicola millard]]></category>
		<category><![CDATA[flexible working]]></category>
		<category><![CDATA[guest blogger]]></category>
		<category><![CDATA[unified communications]]></category>

		<guid isPermaLink="false">http://www.blog.bt.com/viewpoint/?p=8517</guid>
		<description><![CDATA[One in three people are introverts, yet, according to Susan Cain, author of Quiet: The power of introverts in a world that can’t stop talking, schools and workplaces are often designed by extroverts for extroverts. School desks used to be in rows, but now they are in pods with groups of students facing each other [...]]]></description>
		<wfw:commentRss>http://www.blog.bt.com/viewpoint/index.php/2012/04/05/introverting/feed/</wfw:commentRss>
		<slash:comments>1</slash:comments>
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		<item>
		<title>The Inside Story &#8211; Carglass</title>
		<link>http://www.blog.bt.com/viewpoint/index.php/2012/04/04/carglass/</link>
		<comments>http://www.blog.bt.com/viewpoint/index.php/2012/04/04/carglass/#comments</comments>
		<pubDate>Wed, 04 Apr 2012 14:56:41 +0000</pubDate>
		<dc:creator>Zander Duncan</dc:creator>
				<category><![CDATA[Customer Relationship Management]]></category>
		<category><![CDATA[Customer Satisfaction]]></category>
		<category><![CDATA[Innovation]]></category>
		<category><![CDATA[Inside Technology]]></category>
		<category><![CDATA[IT Infrastructure]]></category>
		<category><![CDATA[Latest]]></category>
		<category><![CDATA[Network]]></category>

		<guid isPermaLink="false">http://www.blog.bt.com/viewpoint/?p=8496</guid>
		<description><![CDATA[In this episode of Inside Story we&#8217;re looking at Carglass which is the leading Dutch vehicle glass repair and replacement company. It has around 800 employees looking after customers around the clock, operating from 54 customer drop-in service centres and 200 mobile units spanning the Netherlands. Vehicle glass repair and replacement is a demanding business. [...]]]></description>
		<wfw:commentRss>http://www.blog.bt.com/viewpoint/index.php/2012/04/04/carglass/feed/</wfw:commentRss>
		<slash:comments>1</slash:comments>
		</item>
		<item>
		<title>How superfast is fast enough?</title>
		<link>http://www.blog.bt.com/viewpoint/index.php/2012/04/04/superfast-2/</link>
		<comments>http://www.blog.bt.com/viewpoint/index.php/2012/04/04/superfast-2/#comments</comments>
		<pubDate>Wed, 04 Apr 2012 11:20:20 +0000</pubDate>
		<dc:creator>Jon Sumner</dc:creator>
				<category><![CDATA[Broadband]]></category>
		<category><![CDATA[Flexible Working]]></category>
		<category><![CDATA[Guest Blog]]></category>
		<category><![CDATA[Innovation]]></category>
		<category><![CDATA[IT Infrastructure]]></category>
		<category><![CDATA[Latest]]></category>
		<category><![CDATA[Network]]></category>
		<category><![CDATA[News]]></category>
		<category><![CDATA[bt connect]]></category>
		<category><![CDATA[infrastructure]]></category>
		<category><![CDATA[it management]]></category>
		<category><![CDATA[it. infrastructure]]></category>
		<category><![CDATA[managed broadband]]></category>
		<category><![CDATA[network]]></category>
		<category><![CDATA[security]]></category>

		<guid isPermaLink="false">http://www.blog.bt.com/viewpoint/?p=8411</guid>
		<description><![CDATA[News changes at lightning speed in the superfast world — superfast updates flood out about new and improved superfast access, superfast broadband, superfast internet&#8230; but these developments don’t arrive overnight; let’s pause a moment to look at BT’s plans for internet broadband speeds. BT’s superfast access set to get even better BT’s recent results reveal [...]]]></description>
		<wfw:commentRss>http://www.blog.bt.com/viewpoint/index.php/2012/04/04/superfast-2/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Is the sun poking out from behind the cloud?</title>
		<link>http://www.blog.bt.com/viewpoint/index.php/2012/04/03/citrix/</link>
		<comments>http://www.blog.bt.com/viewpoint/index.php/2012/04/03/citrix/#comments</comments>
		<pubDate>Tue, 03 Apr 2012 09:42:03 +0000</pubDate>
		<dc:creator>Zander Duncan</dc:creator>
				<category><![CDATA[Cloud Computing]]></category>
		<category><![CDATA[Innovation]]></category>
		<category><![CDATA[IT Infrastructure]]></category>
		<category><![CDATA[Latest]]></category>
		<category><![CDATA[Network]]></category>
		<category><![CDATA[News]]></category>
		<category><![CDATA[security]]></category>
		<category><![CDATA[infrastructure]]></category>
		<category><![CDATA[innovation]]></category>
		<category><![CDATA[it management]]></category>
		<category><![CDATA[it. infrastructure]]></category>
		<category><![CDATA[networks]]></category>

		<guid isPermaLink="false">http://www.blog.bt.com/viewpoint/?p=8462</guid>
		<description><![CDATA[On the biggest day for the internet since Tim Berners-Lee decided to give the World Wide Web to the masses, software firm Citrix has donated its CloudStack software to the Apache Software Foundation. CloudStack is an agnostic cloud facilitator which doesn’t discriminate against users based on their operating platform or device. It means more people [...]]]></description>
		<wfw:commentRss>http://www.blog.bt.com/viewpoint/index.php/2012/04/03/citrix/feed/</wfw:commentRss>
		<slash:comments>3</slash:comments>
		</item>
		<item>
		<title>The employee-empowered technological revolution</title>
		<link>http://www.blog.bt.com/viewpoint/index.php/2012/04/02/revolution/</link>
		<comments>http://www.blog.bt.com/viewpoint/index.php/2012/04/02/revolution/#comments</comments>
		<pubDate>Mon, 02 Apr 2012 11:32:22 +0000</pubDate>
		<dc:creator>SteveGillies</dc:creator>
				<category><![CDATA[Broadband]]></category>
		<category><![CDATA[Cloud Computing]]></category>
		<category><![CDATA[Conferencing]]></category>
		<category><![CDATA[Customer Relationship Management]]></category>
		<category><![CDATA[Guest Blog]]></category>
		<category><![CDATA[Innovation]]></category>
		<category><![CDATA[IT Infrastructure]]></category>
		<category><![CDATA[Latest]]></category>
		<category><![CDATA[Mobile]]></category>
		<category><![CDATA[security]]></category>
		<category><![CDATA[Social Networking]]></category>
		<category><![CDATA[Unified Communications]]></category>
		<category><![CDATA[byod]]></category>
		<category><![CDATA[conferencing services]]></category>
		<category><![CDATA[guest blogger]]></category>
		<category><![CDATA[it management]]></category>
		<category><![CDATA[it. infrastructure]]></category>
		<category><![CDATA[social networking]]></category>
		<category><![CDATA[unified communications]]></category>

		<guid isPermaLink="false">http://www.blog.bt.com/viewpoint/?p=8444</guid>
		<description><![CDATA[More and more employees are using their own computer devices at work. Not surprising really when you think how many consumers are buying Apple or Android Tablets and Smart Phones; working from home using their own broadband service; and increasingly using their own data transfer service when travelling. And, when Internet TV’s become commonplace they [...]]]></description>
		<wfw:commentRss>http://www.blog.bt.com/viewpoint/index.php/2012/04/02/revolution/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Dictionary Needed: IPv4-IPv6, French-English</title>
		<link>http://www.blog.bt.com/viewpoint/index.php/2012/03/30/ipv6-2/</link>
		<comments>http://www.blog.bt.com/viewpoint/index.php/2012/03/30/ipv6-2/#comments</comments>
		<pubDate>Fri, 30 Mar 2012 09:35:48 +0000</pubDate>
		<dc:creator>TimRooney</dc:creator>
				<category><![CDATA[Guest Blog]]></category>
		<category><![CDATA[IT Infrastructure]]></category>
		<category><![CDATA[Latest]]></category>
		<category><![CDATA[Network]]></category>
		<category><![CDATA[bt]]></category>
		<category><![CDATA[bt connect]]></category>
		<category><![CDATA[guest blogger]]></category>
		<category><![CDATA[ip address management]]></category>
		<category><![CDATA[ipv6]]></category>
		<category><![CDATA[it management]]></category>
		<category><![CDATA[it. infrastructure]]></category>
		<category><![CDATA[technology]]></category>

		<guid isPermaLink="false">http://www.blog.bt.com/viewpoint/?p=8314</guid>
		<description><![CDATA[I was fiddling with a London Underground ticket machine to purchase a &#8220;tube&#8221; (subway) ticket, and a couple on the next machine over starting asking me questions&#8230;in French. Through gestures and pointing to the ticket machine screen display, I figured out that while the screen stated the Oyster card they wished to purchase covered the [...]]]></description>
		<wfw:commentRss>http://www.blog.bt.com/viewpoint/index.php/2012/03/30/ipv6-2/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>The Autonomous Customer &#8211;  Supercharged and Super-connected</title>
		<link>http://www.blog.bt.com/viewpoint/index.php/2012/03/29/autonomous/</link>
		<comments>http://www.blog.bt.com/viewpoint/index.php/2012/03/29/autonomous/#comments</comments>
		<pubDate>Thu, 29 Mar 2012 14:13:56 +0000</pubDate>
		<dc:creator>NicolaMillard</dc:creator>
				<category><![CDATA[Customer Relationship Management]]></category>
		<category><![CDATA[Customer Satisfaction]]></category>
		<category><![CDATA[Guest Blog]]></category>
		<category><![CDATA[Latest]]></category>
		<category><![CDATA[Social Networking]]></category>
		<category><![CDATA[customer relationship management]]></category>
		<category><![CDATA[dr nicola millard]]></category>
		<category><![CDATA[guest blogger]]></category>
		<category><![CDATA[social networking]]></category>

		<guid isPermaLink="false">http://www.blog.bt.com/viewpoint/?p=8422</guid>
		<description><![CDATA[Welcome to the final blog in a five-part series from Dr Nicola J Millard on her new whitepaper ‘Serving the Social Customer’.  Here she summarises the key findings from her research and paper. You can download the full whitepaper here In light of the evolution of the supercharged, superconnected so-called “autonomous customer”, power is often [...]]]></description>
		<wfw:commentRss>http://www.blog.bt.com/viewpoint/index.php/2012/03/29/autonomous/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Public Services Network takes giant leap forward</title>
		<link>http://www.blog.bt.com/viewpoint/index.php/2012/03/28/govpsn/</link>
		<comments>http://www.blog.bt.com/viewpoint/index.php/2012/03/28/govpsn/#comments</comments>
		<pubDate>Wed, 28 Mar 2012 15:20:14 +0000</pubDate>
		<dc:creator>Zander Duncan</dc:creator>
				<category><![CDATA[Cloud Computing]]></category>
		<category><![CDATA[Health]]></category>
		<category><![CDATA[Innovation]]></category>
		<category><![CDATA[IT Infrastructure]]></category>
		<category><![CDATA[Latest]]></category>
		<category><![CDATA[Network]]></category>
		<category><![CDATA[News]]></category>
		<category><![CDATA[Public Sector]]></category>
		<category><![CDATA[Unified Communications]]></category>
		<category><![CDATA[bt connect]]></category>
		<category><![CDATA[health]]></category>
		<category><![CDATA[infrastructure]]></category>
		<category><![CDATA[innovation]]></category>
		<category><![CDATA[it. infrastructure]]></category>
		<category><![CDATA[local government]]></category>
		<category><![CDATA[network]]></category>
		<category><![CDATA[public services network]]></category>
		<category><![CDATA[uk government]]></category>
		<category><![CDATA[unified communications]]></category>

		<guid isPermaLink="false">http://www.blog.bt.com/viewpoint/?p=8383</guid>
		<description><![CDATA[Friday saw the long-awaited Government announcement of the successful bidders for the Public Services Network (PSN) connectivity framework. BT is delighted to have been awarded a place on the framework for what’s been called the ‘network of networks’. Public sector infrastructure transformation progresses The connectivity framework will provide a managed telecoms service that will let [...]]]></description>
		<wfw:commentRss>http://www.blog.bt.com/viewpoint/index.php/2012/03/28/govpsn/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Raise your Game in 2012 &#8211; is your contact centre ready to excel?</title>
		<link>http://www.blog.bt.com/viewpoint/index.php/2012/03/28/contact1/</link>
		<comments>http://www.blog.bt.com/viewpoint/index.php/2012/03/28/contact1/#comments</comments>
		<pubDate>Wed, 28 Mar 2012 12:03:51 +0000</pubDate>
		<dc:creator>Zander Duncan</dc:creator>
				<category><![CDATA[Contact Centres]]></category>
		<category><![CDATA[IT Infrastructure]]></category>
		<category><![CDATA[Latest]]></category>
		<category><![CDATA[london 2012]]></category>
		<category><![CDATA[Virtual Data Centres]]></category>
		<category><![CDATA[bt contact]]></category>
		<category><![CDATA[contact centres]]></category>
		<category><![CDATA[London 2012]]></category>
		<category><![CDATA[olympics]]></category>
		<category><![CDATA[phone calls]]></category>
		<category><![CDATA[technology]]></category>

		<guid isPermaLink="false">http://www.blog.bt.com/viewpoint/?p=8359</guid>
		<description><![CDATA[The summer of 2012. It’s nearly here. Think of all the opportunities it will bring your organisation. But what about the demands on your contact centre? When enquiries and extra sales start pouring into your contact centre, do you have the capacity to cope? Do you have the ability to scale up to meet demand, [...]]]></description>
		<wfw:commentRss>http://www.blog.bt.com/viewpoint/index.php/2012/03/28/contact1/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Taking banking back to the future</title>
		<link>http://www.blog.bt.com/viewpoint/index.php/2012/03/27/reconnect/</link>
		<comments>http://www.blog.bt.com/viewpoint/index.php/2012/03/27/reconnect/#comments</comments>
		<pubDate>Tue, 27 Mar 2012 15:30:29 +0000</pubDate>
		<dc:creator>Steven Satchwell</dc:creator>
				<category><![CDATA[Conferencing]]></category>
		<category><![CDATA[Customer Relationship Management]]></category>
		<category><![CDATA[Customer Satisfaction]]></category>
		<category><![CDATA[Guest Blog]]></category>
		<category><![CDATA[Innovation]]></category>
		<category><![CDATA[IT Infrastructure]]></category>
		<category><![CDATA[Latest]]></category>
		<category><![CDATA[Social Networking]]></category>
		<category><![CDATA[Unified Communications]]></category>
		<category><![CDATA[bt]]></category>
		<category><![CDATA[bt unified trading]]></category>
		<category><![CDATA[financial services]]></category>
		<category><![CDATA[guest blogger]]></category>
		<category><![CDATA[social networking]]></category>
		<category><![CDATA[technology]]></category>
		<category><![CDATA[unified communications]]></category>

		<guid isPermaLink="false">http://www.blog.bt.com/viewpoint/?p=8330</guid>
		<description><![CDATA[Despite the growing use of telephone, mobile and internet banking, a new study, called Youbiquity Finance, tells us that the majority of consumers want their banks to retain the personal touch in their dealings with them. We found that a staggering 73 per cent of customers in the UK – and a similar number in [...]]]></description>
		<wfw:commentRss>http://www.blog.bt.com/viewpoint/index.php/2012/03/27/reconnect/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Working behind the scenes this summer</title>
		<link>http://www.blog.bt.com/viewpoint/index.php/2012/03/27/venues1/</link>
		<comments>http://www.blog.bt.com/viewpoint/index.php/2012/03/27/venues1/#comments</comments>
		<pubDate>Tue, 27 Mar 2012 11:23:55 +0000</pubDate>
		<dc:creator>Ian Furey</dc:creator>
				<category><![CDATA[Events]]></category>
		<category><![CDATA[Guest Blog]]></category>
		<category><![CDATA[IT Infrastructure]]></category>
		<category><![CDATA[Latest]]></category>
		<category><![CDATA[london 2012]]></category>
		<category><![CDATA[2012 venue managers]]></category>
		<category><![CDATA[guest blogger]]></category>
		<category><![CDATA[infrastructure]]></category>
		<category><![CDATA[it management]]></category>
		<category><![CDATA[London 2012]]></category>
		<category><![CDATA[olympics]]></category>
		<category><![CDATA[technology]]></category>

		<guid isPermaLink="false">http://www.blog.bt.com/viewpoint/?p=8316</guid>
		<description><![CDATA[Venue managers for the BT London 2012 Delivery Programme take us behind the scenes. This time, Ian Furey talks about his involvement with Hyde Park, venue for the triathlon and marathon swim events. Being a born and bred Londoner, the London 2012 Games mean an awful lot to me — I was even in Trafalgar [...]]]></description>
		<wfw:commentRss>http://www.blog.bt.com/viewpoint/index.php/2012/03/27/venues1/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Spring cleaning tips for home workers</title>
		<link>http://www.blog.bt.com/viewpoint/index.php/2012/03/27/spring/</link>
		<comments>http://www.blog.bt.com/viewpoint/index.php/2012/03/27/spring/#comments</comments>
		<pubDate>Tue, 27 Mar 2012 08:54:06 +0000</pubDate>
		<dc:creator>SteveGillies</dc:creator>
				<category><![CDATA[Conferencing]]></category>
		<category><![CDATA[Flexible Working]]></category>
		<category><![CDATA[Guest Blog]]></category>
		<category><![CDATA[Innovation]]></category>
		<category><![CDATA[Latest]]></category>
		<category><![CDATA[Unified Communications]]></category>
		<category><![CDATA[bt]]></category>
		<category><![CDATA[flexible working]]></category>
		<category><![CDATA[steve gillies]]></category>
		<category><![CDATA[talking technology]]></category>
		<category><![CDATA[technology]]></category>
		<category><![CDATA[unified communications]]></category>

		<guid isPermaLink="false">http://www.blog.bt.com/viewpoint/?p=8299</guid>
		<description><![CDATA[It’s spring and time for a good tidy up and some order to my home working environment. I need to stress this is an unnatural act for me. If you’ve ever seen me make pizzas you’ll know that I’m a world class messy worker. Covered with dough, flour, passata, mozzarella, olive oil and basil my [...]]]></description>
		<wfw:commentRss>http://www.blog.bt.com/viewpoint/index.php/2012/03/27/spring/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>How ‘facebook friendly’ should a brand be?</title>
		<link>http://www.blog.bt.com/viewpoint/index.php/2012/03/26/fb/</link>
		<comments>http://www.blog.bt.com/viewpoint/index.php/2012/03/26/fb/#comments</comments>
		<pubDate>Mon, 26 Mar 2012 12:40:58 +0000</pubDate>
		<dc:creator>NicolaMillard</dc:creator>
				<category><![CDATA[Customer Relationship Management]]></category>
		<category><![CDATA[Customer Satisfaction]]></category>
		<category><![CDATA[Guest Blog]]></category>
		<category><![CDATA[Latest]]></category>
		<category><![CDATA[Social Networking]]></category>
		<category><![CDATA[bt]]></category>
		<category><![CDATA[dr nicola millard]]></category>
		<category><![CDATA[guest blogger]]></category>
		<category><![CDATA[social networking]]></category>
		<category><![CDATA[technology]]></category>

		<guid isPermaLink="false">http://www.blog.bt.com/viewpoint/?p=8267</guid>
		<description><![CDATA[As Facebook slowly achieves world domination, every company is facing the same $64,000 question: How do we leverage the mind-boggling scale of the platform to get our brand noticed? The good news is that Facebook users are generally very positive about brands they like. According to a new study in the Journal of Consumer Research, consumers [...]]]></description>
		<wfw:commentRss>http://www.blog.bt.com/viewpoint/index.php/2012/03/26/fb/feed/</wfw:commentRss>
		<slash:comments>1</slash:comments>
		</item>
		<item>
		<title>From chill-out zone to military command</title>
		<link>http://www.blog.bt.com/viewpoint/index.php/2012/03/23/nato/</link>
		<comments>http://www.blog.bt.com/viewpoint/index.php/2012/03/23/nato/#comments</comments>
		<pubDate>Fri, 23 Mar 2012 14:25:57 +0000</pubDate>
		<dc:creator>Zander Duncan</dc:creator>
				<category><![CDATA[Innovation]]></category>
		<category><![CDATA[IT Infrastructure]]></category>
		<category><![CDATA[Latest]]></category>
		<category><![CDATA[Mobile]]></category>
		<category><![CDATA[Network]]></category>
		<category><![CDATA[News]]></category>
		<category><![CDATA[security]]></category>
		<category><![CDATA[bt]]></category>
		<category><![CDATA[bt connect]]></category>
		<category><![CDATA[it]]></category>
		<category><![CDATA[it management]]></category>
		<category><![CDATA[it. infrastructure]]></category>
		<category><![CDATA[network]]></category>
		<category><![CDATA[technology]]></category>

		<guid isPermaLink="false">http://www.blog.bt.com/viewpoint/?p=8251</guid>
		<description><![CDATA[What on earth does Google Campus, based near Silicon Roundabout in Tech City, East London, have in common with a political and military multi-national organisation like NATO? Communication. An absolute requirement for flexible and reliable communication, and the future-proofed systems necessary to support it. The right communication system for every situation Google Campus — a [...]]]></description>
		<wfw:commentRss>http://www.blog.bt.com/viewpoint/index.php/2012/03/23/nato/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>What does the 2012 UK Budget mean for public services?</title>
		<link>http://www.blog.bt.com/viewpoint/index.php/2012/03/22/budget/</link>
		<comments>http://www.blog.bt.com/viewpoint/index.php/2012/03/22/budget/#comments</comments>
		<pubDate>Thu, 22 Mar 2012 17:14:45 +0000</pubDate>
		<dc:creator>Mark Langdale</dc:creator>
				<category><![CDATA[Broadband]]></category>
		<category><![CDATA[Cutting Costs]]></category>
		<category><![CDATA[Green IT]]></category>
		<category><![CDATA[Guest Blog]]></category>
		<category><![CDATA[Innovation]]></category>
		<category><![CDATA[Inside Technology]]></category>
		<category><![CDATA[IT Infrastructure]]></category>
		<category><![CDATA[Latest]]></category>
		<category><![CDATA[Network]]></category>
		<category><![CDATA[Public Sector]]></category>
		<category><![CDATA[security]]></category>
		<category><![CDATA[Spending Cuts]]></category>
		<category><![CDATA[bt]]></category>
		<category><![CDATA[bt connect]]></category>
		<category><![CDATA[cutting costs]]></category>
		<category><![CDATA[infrastructure]]></category>
		<category><![CDATA[it]]></category>
		<category><![CDATA[it. infrastructure]]></category>
		<category><![CDATA[local government]]></category>
		<category><![CDATA[public sector]]></category>
		<category><![CDATA[public services network]]></category>
		<category><![CDATA[uk government]]></category>

		<guid isPermaLink="false">http://www.blog.bt.com/viewpoint/?p=8217</guid>
		<description><![CDATA[Yesterday the UK 2012 Budget was announced and from a public services perspective we can expect the headlines over the next few days to be dominated by the announcements on local variations on public sector pay.  There were also some eye-catching announcements on additional investment in superfast broadband which will benefit public services, citizens and [...]]]></description>
		<wfw:commentRss>http://www.blog.bt.com/viewpoint/index.php/2012/03/22/budget/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Top five tips for gaining Board approval on IT initiatives</title>
		<link>http://www.blog.bt.com/viewpoint/index.php/2012/03/21/board/</link>
		<comments>http://www.blog.bt.com/viewpoint/index.php/2012/03/21/board/#comments</comments>
		<pubDate>Wed, 21 Mar 2012 15:12:33 +0000</pubDate>
		<dc:creator>Carol Popplewell</dc:creator>
				<category><![CDATA[Guest Blog]]></category>
		<category><![CDATA[IT Infrastructure]]></category>
		<category><![CDATA[Latest]]></category>
		<category><![CDATA[retail]]></category>
		<category><![CDATA[bt]]></category>
		<category><![CDATA[guest blogger]]></category>
		<category><![CDATA[it]]></category>
		<category><![CDATA[it management]]></category>
		<category><![CDATA[it. infrastructure]]></category>

		<guid isPermaLink="false">http://www.blog.bt.com/viewpoint/?p=8124</guid>
		<description><![CDATA[It’s quite hard for a Board to fully understand the benefits of a new IT initiative whether it be a public or a private limited company. That may sound bizarre, it’s true though and can make it difficult to gain investment approval for large or small scale new IT initiatives. Initiatives that would undoubtedly help [...]]]></description>
		<wfw:commentRss>http://www.blog.bt.com/viewpoint/index.php/2012/03/21/board/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Next generation citizen access</title>
		<link>http://www.blog.bt.com/viewpoint/index.php/2012/03/21/ngca/</link>
		<comments>http://www.blog.bt.com/viewpoint/index.php/2012/03/21/ngca/#comments</comments>
		<pubDate>Wed, 21 Mar 2012 09:30:42 +0000</pubDate>
		<dc:creator>Richard Grice</dc:creator>
				<category><![CDATA[Cutting Costs]]></category>
		<category><![CDATA[Data Centres]]></category>
		<category><![CDATA[Guest Blog]]></category>
		<category><![CDATA[Latest]]></category>
		<category><![CDATA[Public Sector]]></category>
		<category><![CDATA[Spending Cuts]]></category>
		<category><![CDATA[bt]]></category>
		<category><![CDATA[cutting costs]]></category>
		<category><![CDATA[it management]]></category>
		<category><![CDATA[public sector]]></category>
		<category><![CDATA[technology]]></category>

		<guid isPermaLink="false">http://www.blog.bt.com/viewpoint/?p=8112</guid>
		<description><![CDATA[This blog looks at the evolving world of communications and the effects this will have on local government. To download the whitepaper click here. The last decade has witnessed great strides forward in customers’ access to council services. We have seen investments in technology, professionalisation of customer services, consolidation of many contact points, extended opening [...]]]></description>
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