Microsoft certainly thinks so; it’s their biggest move yet to challenge the major IPT suppliers.
Microsoft already offers voice integration but with the UK launch of Lync, they can now provide IP voice direct from Microsoft servers, with scalable and resilient IP Telephony.
Now it adds even tighter integration with Microsoft Office, Exchange and SharePoint applications and it’s a potent package, offering better access to communication tools, faster decision making and greater productivity.
BT is working with Microsoft and other partners such as AudioCodes, Polycom and Plantronics, to bring a complete proposition to the market, including options for maintenance and consultancy
Lync recognises that remote working is a business reality. It’s built from the desktop out with the remote user in mind. All its functions work identically both inside and outside the enterprise.
The technology is designed for the hybrid environment, so organisations can safeguard their existing PBX investment.
And it offers big cost savings. Lync uses Session Initiation Protocol ( SIP)Trunking, the new standard for applications including voice and video. Where SIP replaces digital lines like ISDN30, it can reduce costs by up to 25% - more, if there is spare bandwidth on the network. What’s more, organisations will almost certainly require fewer channels – typically 20-25% less – for even greater savings.
Resilience is built-in, with automatic re-routing in case of lost connectivity; network load balancing; and dynamic channels that let you respond to major changes in call volumes.
Naturally, with BT’s service wrap you’re also sure of a complete suite of managed network and security services to tie it all together.
If you want to take the next step come see the new Microsoft Lync for yourself at our London showcase. Ask your BT account manager who will be happy to set up a personalised experience for you.
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Tags: flexible working, session initiation protocol, sip trunking, technology
